Finding the right place to start healthcare improvement

Finding the right place to start healthcare improvement

Finding the right place to start a healthcare improvement initiative can be like trying to find the end of a ball of string. The best place to start is not immediately obvious until you start looking. It is not always about a new initiative either. Sometimes it is...
New moves for the game of clinical governance

New moves for the game of clinical governance

One more time. Does anyone else feel it’s ground hog day? In my last post I said that in regard to the marked variations in cost and quality we are at fault, we caused them, essentially it’s our collective fault. But who is “we”? Did “we” all make it so? Maybe we are...
Patient Centric Care – managing what matters

Patient Centric Care – managing what matters

I was reading a report recently called “Shifting the Dial” from the Australian Productivity Commission and it really resonated with my experience of the many challenges we face every day as clinicians. How is it that we have 15% waste in our health services, expose...