Economic Development Analytics for Agility and Purpose
Metrixcare CEO, Mr Steve Govis, has been invited to present at the National Economic Development Conference to be held in Adelaide 23-25 October 2019. Local government is a data rich environment with great potential for analytics. But with such choice, deciding on...
Metrixcare a finalist for national economic development award
Metrixcare has been named a finalist at the National Economic Development Conference 2019 in conjunction with the City of Holdfast Bay for our work in implementing a governance and metrics solution for local government. As a Finalist, the submission will be presented...
Is Variation the Enemy of Quality?
Early in my career I thought of it like this. If things differ then outcomes also must differ so if we standardise care then quality follows. Neat, easy and of course as luck would have it, this turns out to be right - and wrong. Some standardisation often...
Metrixcare is ready to assist the Aged and Disability Sector to Rethink Excellence in Service
Metrixcare CEO Steve Govis will be at the Adelaide Technology Symposium for Aged Care and Disability Providers today talking about how the Metrixcare philosophy and analytics platform can give the sector the management tools it needs to deliver the level of care we...
Aged Care – once in a decade chance to make a difference. Can we seize the opportunity?
So now we have a Royal Commission into Aged Care. The reasons are not because the quality of aged care is uniformly bad, but it is accepted that the worst practices can be improved in some areas by identifying poor providers. I'm sure the rest of the time...
Aged Care – reflection and hope
With the commencement of hearings this week at the Royal Commission into Aged Care Quality & Safety we have been following proceedings here at Metrixcare with interest but also great sadness. Although our focus in recent years has been making a...
My light just went out
[ See part 1 of I Have a Little Light. ] Last time we finished with a little light for an idea that begins with “V” and has something to do with managing cost… “Yes” “Does it go up”? “It can” “Do things get joined”? “They can” “The more you do the better...
Finding the right place to start healthcare improvement
Finding the right place to start a healthcare improvement initiative can be like trying to find the end of a ball of string. The best place to start is not immediately obvious until you start looking. At Metrixcare we look for certain characteristics or conditions that help to guide us and our clients in finding the best places to start.
I have a little light
This is the name of a game I played as a child with my great aunts at Christmas. Someone would start the game by saying “I have a little light” and then would describe the object or place or idea in deliberately oblique terms that appeared to be...
New moves for the game of clinical governance
One more time. Does anyone else feel it’s ground hog day? In my last post I said that in regard to the marked variations in cost and quality we are at fault, we caused them, essentially it’s our collective fault. But who is “we”? Did “we” all make it so?...
Patient Centric Care – managing what matters
How is it that we have 15% waste in our health services, expose many patients to “low value” procedures and have marked differences in cost and outcomes yet we seem incapable of improving this? Is this patient centred care or provider driven care?
Patient Experience – do you have your finger on the patient pulse?
A patient-centred view of health care promotes a strong consumer focus and delivery of the best outcomes that matter to patients. Information about patient experience and satisfaction provides valuable indicators for the monitoring and improvement of...