Metrixcare helps to achieve real and sustained improvements in performance and patient safety by providing a healthcare analytics platform that helps hospitals to reduce their costs while also improving quality.

An Australian study estimated 470,000 admissions and 3.3 million bed-days are attributed to adverse events representing up to A$1 billion annually in preventable harm and unnecessary costs. Use data-driven improvement approaches, to create your own data solutions or choose from a growing range of pre-configured improvement and health analytics modules.

Select a Metrixcare solution that meets the needs of your healthcare environment.

Indicator Dashboards and Benchmarking

Measuring the performance of complex healthcare processes and patient outcomes can be difficult. One size does not fit all with needs for both local facility and system-wide indicators. Appropriate risk adjustment can be complex making benchmarking between facilities difficult. Added to these challenges, indicator definitions are constantly evolving and expanding, placing further demands on already limited resources. Lack of coordinated approaches to indicators often result in duplication of work to satisfy multiple reporting requirements.

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NSQHS - National Safety & Quality Health Service Standards


Metrixcare has developed a new software tool to support accreditation for the Australian National Safety and Quality Health Service Standards (NSQHS) published by the Australian Commission on Safety and Quality in Healthcare. The NSQHS software solution allows the collection of evidence, gap analyses and action plans to provide a continuous, real-time quality compliance system. By using Metrixcare the NSQHS standards can be linked to a wide range of clinical governance metrics selected by a healthcare provider so that accreditation activities can be integrated with day to day operational workflows and improvement activities. Advanced data visualisations allow users to easily navigate and report on national quality standards compliance and instantly see the overall status of accreditation in real-time.


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Public Reporting

Publicly available information on healthcare performance encourages transparency and allows patients to make informed choices for better care. Cumulative effects of informed choices contributes to improvement across the entire healthcare system and can be an important driver of engagement to help focus on what matters most to patients.


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Cost/Quality Optimisation

Healthcare costs continue to grow each year and are generally considered unsustainable. Healthcare quality and safety have many variables that can be difficult to measure. It can be a challenge to know what investment and effort is appropriate to optimise both cost and quality.

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Flow Analytics

Transitions in care are known to be high-risk situations for patient harm and major causes of operational inefficiency and waste. Enable manageable and meaningful insights to visually see patient journeys and opportunities for improvement.


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Population Analytics

The majority of healthcare costs are often incurred by a relatively small group of high-complexity and high-use patients. Understanding the healthcare risk factors and care requirements of your patient population is an essential step in managing population needs.


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Case Review & Event Trigger Tools

The "trigger tool" methodology describes a way to greatly enhance the chart or case-note review process by rapidly identifying events that may suggest the presence of an adverse event or omission of care. Metrixcare has developed a general trigger tool for case review that can be used to quickly build a profile of safety and quality across a range of known clinical issues by reviewing as few as 20 cases.

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Mortality & Readmission Management

The Australian Commission on Safety and Quality in Healthcare has defined a set of national indicators of mortality and the emerging NHPA (National Health Performance Authority) is creating an environment of increasing accountability and transparency for the publication of hospital performance and related mortality. These environmental pressures are creating increasing demand for solutions that enable healthcare facilities to first monitor and report performance but importantly to be able to create practical and sustained improvements.

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Medication Assessment

Medication management issues are a common and costly occurrence in healthcare today and are one of the main causes of adverse events in hospitals leading to disability and death in up to 6.5% of hospital admissions. Up to 50% of all errors in prescribing and dosing are caused by missing actions that are considered to be highly preventable.

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Anticoagulation Management System

Anticoagulation medications are a commonly used treatment in acute and community care settings to thin the blood but they have many risks and can be complex to monitor and manage with significant potential to cause harm and even death. They have a narrow safe range and are in the top 5 drugs that cause harm and even death costing up to A$85m every year in Australia.

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Surgical Safety

The safety and reliability of surgical procedures is an essential requirement for healthcare facilities. Proven tools such as surgical checklists help to maintain and improve surgical safety.



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Pressure Ulcer Management

Pressure ulcers often occur during or after admission to a healthcare facility with those at greatest risk being the frail, elderly and neurologically impaired. In a state-wide survey carried out in 2008, 9% (272) of patients in Western Australian hospitals had hospital-acquired pressure ulcers. Pressure ulcers are an internationally recognised patient safety problem, and expert consensus is that most are preventable.

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Falls Management

Falls are the second most common adverse event within health care institutions following medication errors, with inpatient fall rates ranging from 5.09 to 6.64 per 1,000 patient days across the nation. Older adults face a particularly high risk, with one-third of those age 65 and older experiencing a fall each year. Falls often lead to devastating consequences and represent the leading cause of injury-related death in those 65 and older. Hospital-based falls can be particularly problematic, with an estimated 30 percent resulting in serious injury. 

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